PRECISION SERVICE. PERSONAL ATTENTION.
Your ultrasound.
Our expertise.
Better uptime.
Keep your practice moving with ultrasound repair, preventive maintenance, and parts support from an experienced imaging engineer.
Led by Richard McCalla, CRES
15+ years in healthcare technology

FOCUSED ON ULTRASOUNDExpertise behind every image.
MULTIBRAND EXPERTISE
Specialized support for the systems you rely on.
PHILIPSGE HealthCareSIEMENS
HOW WE HELP
Support for the life
of your ultrasound.
From an unexpected fault to planned maintenance, get a clear path forward for your equipment.
01 / RESTOREUltrasound
system repair
Troubleshooting and repair support for system faults, startup problems, image-quality concerns, and hardware issues.
- Fault assessment and diagnosis
- Repair options explained clearly
- System-specific service support
Discuss a repair ↗02 / MAINTAINPreventive
maintenance
Plan ahead with maintenance tailored to your equipment, helping identify wear and performance concerns.
- Equipment condition checks
- Functional performance review
- Maintenance planning
Plan your maintenance ↗03 / SUPPORTParts &
technical support
Talk through your equipment needs and ask about replacement parts matched to your system and configuration.
- System and part identification
- Compatibility review
- Availability confirmed by inquiry
Ask about parts ↗
THE PERSON BEHIND THE SERVICE
Technical experience.
A direct connection.
15+years in healthcare
technology
Richard McCalla, CRES
Owner · Imaging Engineer
Ram Medical Repair brings hands-on ultrasound experience to the clinics and imaging teams that depend on reliable equipment.
With a background in GE and Philips field service and hospital imaging support, Richard understands both the technical problem and the disruption it creates for your practice.
Work directly with an imaging professional who can understand your concern, explain the next steps, and help you make an informed service decision.
Tell us about your system
A CLEAR WAY FORWARD
From first call
to next steps.
Whether you manage a clinic, an imaging center, or a hospital department, start with a conversation about your system.
01Tell us what’s happening
Share the manufacturer, model, location, and symptoms or maintenance needs.
02Review your options
Discuss the assessment, service scope, parts needs, and scheduling with Richard.
03Agree on the plan
Confirm the quote and next steps before moving ahead with service.
HELPFUL ANSWERS
Before you
get in touch.
Which ultrasound systems do you service?
We specialize in Philips, GE, and Siemens ultrasound systems. Send your exact model and the issue you’re experiencing so we can confirm support for your configuration.
Can I request preventive maintenance?
Yes. Contact us with your system models, equipment count, and location to discuss the maintenance scope and scheduling.
What information should I have ready?
The manufacturer, model, serial number if available, and a description of any error messages or symptoms. Please do not send patient names, images, or other patient information.
Do you offer service at my location?
Ram Medical Repair is based in Orlando, Florida. Share your facility’s city and equipment details to confirm service availability and arrangements.
How much will a repair cost?
Pricing depends on the system, fault, parts, and service scope. Contact us to discuss your equipment and request a quote. Timing and parts availability are confirmed individually.